Capitalone.com down

Capitalone.com down DEFAULT

What's in your wallet? Not enough cash, said angry Capital One customers after the bank suffered a widespread systems outage on Friday that prevented them from withdrawing money, blocked direct deposits and interfered with other transactions.

Capital One said on Twitter that it was experiencing a "technical issue impacting customer money movement, including direct deposits, and the ability for some customers to access accounts." 

According to the website DownDetector, Capital One customers started reporting problems early Friday morning, with 3,200 complaints received as of 10 a.m. In the noon hour, complaints had fallen to just under 800. 

By 2:30 p.m. Eastern time, the bank said the issue had been solved. In a statement, the company said: "Customers are not responsible for any fees associated with this issue. We encourage customers to reach out to us if they continue to experience any difficulties. We sincerely apologize for the inconvenience."

"I'm missing a chunk of my check"

On social media, several people expressed frustration about direct deposits that never showed up in their accounts, while others said they logged in to be informed — wrongly — that they had no money.

Friday was payday for Rafaela Estrada, a model based in Maryland, but she said she couldn't access her account or get any answers despite calling the bank four times.

"Now I'm missing a chunk of my check and have to figure things out," she told CBS News. That could include finding another bank.

"This last time was it for me. If I cannot depend or trust that my bank will have my funds, why then should I continue to do service with them?" she said.

One Twitter user also complained about not being able to buy a ticket for a business trip and getting penalized by a company that couldn't process a payment linked to the person's Capital One account. Another person worried about what impact the outage would have on clearing written checks that could presumably bounce.

When this reporter attempted to log in to her Capital One account at 11:35 a.m. Eastern time, all that loaded was an error page.

screen-shot-2019-11-01-at-11-35-57-am.png

The outage was badly timed, coming on both a Friday and the first of the month — a date on which millions of people typically pay their bills.

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Sours: https://www.cbsnews.com/news/capital-one-website-down-after-system-wide-outage/

Capital One Mobile

What’s on the Capital One Mobile app? All of your accounts, and so much more.

Whether you’re out in the world or feeling right at home, you can manage your money with ease:
• View balances and export statements
• Pay bills and take care of loans
• Check in on your credit with CreditWise
• Activate a credit or debit card when you need it
• Redeem rewards on the go
• Send and receive money with friends and family using Zelle®

With the Capital One Mobile app, you can ...
• Stay informed when you enable alerts and purchase notifications
• See everything that happens on your card with detailed transactions
• Instantly lock your credit or debit card from anywhere
• Get answers from Eno, your Capital One assistant

Download the app for better banking with Capital One.


Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply.

© 2021 Capital One Bank (USA), N.A., and Capital One, N.A. Members FDIC. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement. https://www.capitalone.com/digital/mobile/android-eula/

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Is Capital One up or down today?

Server status

up

Status code

200

Response time

1.824 sec


Find out if Capital One is working normally or is there a problem today

 Capitalone.com status: NO ISSUES  16 comments

Capital One problems for the last 24 hours


Capital One not working?

Website is down, not accessible or buggy?



Most reported problems



What to do if the site CAPITALONE.COM is unavailable?

If CAPITALONE.COM works, but you cannot access the site or its individual page, try one of the possible solutions:

Browser cache.
To delete the cache and get the current version of the page, refresh the page in the browser using the key combination Ctrl + F5.

Access to the site is blocked.
Clear your browser cookies and change the IP address of the computer.

Antivirus and firewall. Check that anti-virus programs (McAfee, Kaspersky Antivirus or an analogue) or a firewall installed on your computer do not block access to CAPITALONE.COM.

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Clear the DNS cache on your computer and try to access the site again.
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VPN and alternative DNS services.
VPN: for example, NordVPN;
Alternative DNS: OpenDNS or Google Public DNS.

Browser Plugins.
For example, the AdBlock extension, along with ads, can block the content of a site. Find and disable similar plugins for your site.

Capital One forum

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Capital One Issues Reports

Latest outage, problems and issue reports in social media:

@chiara_arch   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/gJHEdWhmuk https://t.co/p1lokNKryp read the source
192 days ago   9 April 2021

@CapitalOneTech   Dont let data, modeling, and process issues hold your machine learning efforts back. Senior Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls. https://t.co/cLDGLcJn3m read the source
192 days ago   9 April 2021

@pat_flippo   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/7WhmRVoiEG https://t.co/3b2pLKUmkt read the source
194 days ago   7 April 2021

@cnagara   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/EA9mxCaaTs https://t.co/Lv4TCyf51n read the source
194 days ago  

@alanawirschkirk   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/4FogNE8GLN https://t.co/WYFu5Bxa8n read the source
194 days ago  

@priagarwal1008   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/1IcbW5NAIg https://t.co/yk9PBDSQ68 read the source
194 days ago  

@mlmatthews   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/C2CUkhjVMT https://t.co/5fK4UW5mQg read the source
194 days ago  

@CaityMai_COF   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/BjtMq5bP57 https://t.co/sOBMETVTMF read the source
194 days ago  

@AshleyBarkerAMB   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/v9iKuIYQwF https://t.co/tYeGNGg3TT read the source
194 days ago  

@woman_hattan   Dont let data, modeling, and process issues hold your machine learning efforts back. My @CapitalOneTech colleague and Sr Distinguished Engineer Erik Mueller explains how to avoid these common pitfalls in his latest article. https://t.co/y6h4XQFzsV https://t.co/bRR5C4jvor read the source
194 days ago  

Sours: https://updownradar.com/status/capitalone.com
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Screenshots

Description

What’s on the Capital One Mobile app? All of your accounts, and so much more.

Whether you’re out in the world or feeling right at home, you can manage your money with ease:
- View balances and export statements
- Pay bills and take care of loans
- Check in on your credit with CreditWise
- Activate a credit or debit card when you need it
- Redeem rewards on the go
- Send and receive money with friends and family using Zelle®

With the Capital One Mobile app, you can ...
- Stay informed when you enable alerts and purchase notifications
- See everything that happens on your card with detailed transactions
- Instantly lock your credit or debit card from anywhere
- Get answers from Eno, your Capital One assistant

Download the app for better banking with Capital One.



Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply.

© 2021 Capital One Bank (USA), N.A., and Capital One, N.A. Members FDIC. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement.

Version 5.88.1

Thanks for using Capital One Mobile. We make regular updates to our app to ensure your experience is top notch. Each new version of our app includes new features to allow you to do more in the app and improvements to make it faster and more reliable!

Updates:
- Defect fixes
- UI fixes

Ratings and Reviews

4.8 out of 5

4.5M Ratings

Capital one is the best!!

Capital one is the best bank you could have, mini mini years ago I had a bankruptcy and they offered me a card and I was hesitant at first but then I decided to take them up on it and it’s the only one I’ve had since and it’s the only one I’ve ever used, I want to be loyal to them because they showed loyalty and trust in me. They have great services on their credit card side, they have great safety protocols built-in to the app on your phone, they give notices for different things if you like, you can turn off and on your credit card from your phone there’s so many things that they offer they’re really the best!! I called in a few times for service they are very friendly, very courteous and extremely knowledgeable, I’ve had really bad experiences with Citibank and Bank of America I would never deal with those two banks again for any reason. Capital one, you are the best all of you! I’m doing this review very quickly on the phone so if you see grammatical errors it’s because I’m dictating to the phone and I’m in a hurry and the phone prints what it wants lol if you’re wanting bank services or a credit card the service is exemplary and you should definitely check out capital one!

Not practical for deposit account holders

From what I hear this app and Capital One as a whole is AMAZING for credit card holders but for those that own deposit accounts this app really isn’t that useful! I’ve been banking with Capital One for years and I can honestly say I miss a lot of the features the Capital One Wallet app used to provide. I’d love the developers of this app to take their deposit account holders into consideration and add features like alerts when a deposit is made to my account as well as alerts when a transaction is made over a certain dollar amount. To be clear, when I say alerts I mean actual notifications to my device sent from the app that appear on my home screen. I don’t want to have to receive alerts via text that is so outdated plus I have enough text threads as it is between work and family. I’m beginning to feel like Capital One isn’t interested in investing in their deposit account holders now or even in the future. I believe this company is more focused and geared towards their credit and lending services. To be fair Chase not only provides these basic notification services to customers but they also have added the ability to view what you spend money on weekly to their app. I do not want to close my accounts and go over to another bank because I truly enjoy banking with Cap. One. I love everything from the customer service all the way down to the debit card design. But I have a feeling I will leave if I don’t see any changes being made.

We appreciate you taking time to provide us with your feedback regarding the app and its features. We're always looking at ways to make our app be the best it can be, so we'll be sure to pass along your feedback to our dev team. If you have any additional feedback to share with us, feel free to update your review.

App”ic” Fail

Capital one app is a convenient way of tracking expenses and making on the spot payments. In our business it was a great card, with multiple users we made payments daily if not twice daily. Apps are made for convenience. However, with the C1 App there is no way to remove draft accounts. Some what Defeats the purpose of having a mobile App. We had someone break into our office and forge checks . Our bank(s) closed our accounts-as we have 3 dba’s. Just as our daily capital one payments were being drafted our accounts were closed. using the Capital one App, we added our new accounts- the only difference in draft account numbers were first 3 digits. The capital one App only shows the last 4 digits. So if you are traveling as we do in our industry, living by our smart phones, you are stuck guessing what account is the correct account to be drafted. Capital one closed our account and refused to reopen it. After 2 years of multiple weekly payments and 10 of thousands spent on the card monthly , our Capital one app failed us by not showing which bank account was which.

Make sure if you change bank accounts you are near a desktop to immediately change draft information because the mobile app will not allow you to delete accounts. We changed over 30 payable accounts due to this forgery nightmare. Capital one is the only card that failed us and closed our account- App is incomplete and still needs work.

The developer, Capital One, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller
Capital One Services, LLC

Size
336.9 MB

Category
Finance

Compatibility
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Languages

English, Spanish

Age Rating
4+

Copyright
© 2021 Capital One Bank (USA), N.A., and Capital One, N.A. Members FDIC. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

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Sours: https://apps.apple.com/us/app/capital-one-mobile/id407558537

Down capitalone.com

Capital One internet banking down, website not working

Capital One is one of the most important banking services for consumers in the US, but when Capital One is not working it creates big problems when the website is down.

If you are having problems with Capital One today, you can check the official AskCapital Twitter page to see if there has been any official service status updates from the team.

captial-one-banking-website-not-working

Failing that, you can use this page to report when Capital One internet banking is down so you can see from other users especially in a particular area as outages may be restricted to certain states.

Is Capital One not working for you on Monday October 18, 2021? Tell us what service has been hit, in order words if the problems you are having are on the Capital One login page via the website or on mobile.

Sours: https://www.product-reviews.net/down/capital-one-internet-banking-website-not-working/
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