TRAINING AND CREDENTIALING
LogistiCare takes a hands-on approach to the credentialing process to ensure compliance with safety and quality standards. This process includes a review of safety compliance procedures, driver and attendant background checks, drug testing, and site visits where vehicle and driver inspections take place.
LogistiCare also has field monitors that conduct spot inspections using tablets to capture date, time, geo‐location, and photographs of every vehicle they inspect. Vehicle information is uploaded directly into our LogistiCAD system and used by our credentialing department to assist in tracking compliance with maintenance schedules, operating conditions, and licensing requirements.
OPERATIONAL SITE VISITS
During the site visit, LogistiCare inspects provider records and vehicles, focusing on adherence, documentation, and commitment to contract standards. The transportation provider must produce:
Once a transportation provider is approved, all personnel must successfully complete specific training and education required by federal regulations within 90 days of contracting with LogistiCare and annually thereafter. LogistiCare does not conduct the mandated training and education programs, but rather provides transportation providers access to current materials as applicable to providing non-emergency medical transportation (NEMT) to Medicaid and Medicare members. These materials include but are not limited to:
To access these materials and more please visit the Transportation Provider page on LogistiCare.com and login using the Transportation Provider Login button in the top right to access the Transportation Provider Portal where you can select your state and login to obtain appropriate materials.
As a benefit to our transportation providers, LogistiCare also offers access to driving training programs created by nationally accredited institutions at a fraction of the cost.
On an ongoing basis, providers must demonstrate compliance with set standards for field audits, performance and record keeping, as well as complaint response and reporting. All credentialing information must be current. We help providers achieve this with continuous communication. Clients have peace of mind in knowing that their members are being transported in the safest, most reliable manner possible.
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Yellow Cab Hack-Up
To begin the vehicle hack-up process, you must request that the TLC Licensing Division certify that the vehicle can be used with your medallion. First review the Yellow Cab hack-up information below, and the information on the Taxicab Medallion page, then complete the Medallion Certification Request form.
Only TLC-approved vehicles may be used as taxicabs in New York City. The list of approved vehicles is available below, as is information about the special requirements for used and accessible vehicles.
- The chart below lists the vehicles that are approved for use as a yellow taxi. The chart is updated as new vehicles become available. If you have any questions about a vehicle or retirement issue call the TLC hack site ()
- You may be required to hack up an accessible vehicle, even if you do not own an accessible medallion. If you have a question about your medallion’s accessibility requirement, contact the TLC at [email protected] or ()
- Owners may purchase and hack up a used vehicle that is less than 7 years old, if the make and model is approved for use as a yellow taxi.
- Used vehicles will receive a retirement date equal to 7 years after hack-up, minus the age of the vehicle when hacked-up. For example, a model year vehicle hacked-up in is 3 years old and must be retired in , 4 years after the hack-up in
- Vehicles with more than miles on the odometer at time of hack-up will receive a DMV inspection at TLC’s Woodside Inspection Facility. These vehicles must pass both the TLC hack-up inspection and the DMV inspection before the vehicle can be used as a taxicab.
Partitions and In-Vehicle Cameras
Partition (bullet resistant) or an In Vehicle Camera System (IVCS) is required for medallions See the following TLC Rules section for specific requirements:
Requirements for Hack-up – Partitions
Requirements for Hack-up – In-Vehicle Camera System (“IVCS”)
Vehicle Equipment – Partitions
List of installers for partitions (PDF)
Pictures of Approved In-vehicle Cameras (PDF)
Mid Size Sedans
Sports Utility Vehicles (SUV)
Full Size Sedans
Ford Crown Victoria
(Photos Courtesy of Smart Design)
For Authorized Printers
As of Tuesday, May 22, , there is only one Memorandum of Understanding (MOU) that authorizes printers to print and distribute all TLC-authorized, industry-related markings, decals, and bills of rights. The new MOU covers taxi markings, Boro Taxi markings, accessible and clean air vehicle decals, and the bills of rights for livery, Boro Taxis, and commuter vans
Note – the livery bill of rights has changed – there is new language, and you can no longer print and distribute the livery bill of rights from the electronic file that you were previously given. In order to receive new print files, and to continue using the ones that you have, you must print out two copies of the MOU, have the signature notarized, and mail both copies to the TLC.
Authorized Technology System Providers
Silver Bullet Cab & Shuttle
N Dixie Fwy, New Smyrna Beach, FL,
Map & Directions
N Dixie Fwy
New Smyrna Beach, FL,
Intersection: E Lamont St and Pearl St
What is your departure address?
Hours of Operation
- Monday 24 Hrs
- Tuesday 24 Hrs
- Wednesday 24 Hrs
- Thursday 24 Hrs
- Friday 24 Hrs
- Saturday 24 Hrs
- Sunday 24 Hrs
Forms of Payment
- American Express
Reviews & Discussion
Reviews around The Web
OkBased on 2 reviews
Every time I have called this company they have said oh yea be there in 20 minutes. 2 hours later they still have excuses why they are not there yet! I am tempted to open my own cab company in Edgewater and actually provide good service!
My husband and I use this cab service when we want to go out on the town. They are always on time when they are scheduled and their drivers are nice and friendly. The driver always gives us a business card with the companys phone number…
visits to Silver Bullet Cab & Shuttle in New Smyrna Beach
Cab number bullet phone
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