Since 1987, Custom Sounds' mission has been to provide the finest customer experience in the Mobile Electronics Industry. We continue to set the industry standard for knowledge and professionalism, educate our customers, and maintain the highest levels of customer service, quality, and value.
By instilling these qualities in all our personnel, we make the customer’s experience exceed their expectations, thereby establishing the highest level of confidence and trust in Custom Sounds.
While our stores and products have been updated over the years, our mission remains exactly the same as it was in 1987. Our business was built on customer service from day one, and that will never change. Without our valued customers, we would not be here today. This is why we pay just as much attention after your purchase; as we do prior to.
We are currently the largest 'brick-and-mortar' car stereo chain in the Heartland of America. We are very careful not to grow too big, too fast. We've made plenty of mistakes along the road but we always learn from them so that we propel forward. We always take responsibility for any errors on our part and do everything we need to do in order to make the customer happy. During our meetings, you will hear us say "Make a Customer" often. We avoid saying "make a sale" and we constantly coach our staff to focus on the customer and forget about the sale. If customers are happy, sales will come.
We appreciate your business and look forward to serving you at any of our store locations, or online!
What to expect when you visit a Custom Sounds & Tint store:
Our showrooms are like a giant toy store for grownups. Many stores have demo vehicles to show off some of our work.
State of the art sound rooms available at every location, designed for the ultimate experience for the audio enthusiast.
All of our bays are fully air-conditioned so that our technicians are comfortable while working on your vehicle.
Tint displays that can show you the difference in heat rejection with a push of a button. Experience before you buy.
Clean stores. We always replace damaged carpet, broken signs, etc.. We want you to be super comfortable at our stores.
From electronics to accessories, you will find that we have plenty in stock at all times; even vehicle-specific parts.
Custom Sounds Employee Reviews
Challenging, in a great way
Online Marketing & Programs Coordinator (Current Employee) - Austin, TX - July 28, 2015
There hasn't been a boring day since the moment I joined the Corporate Office. Every day I'm working with the strong executive team, corporate employees, managers, as well as our excellent sales team and talented installers. I report to the executive team, all of whom truly have the best interests of the company's employees and customers at heart.
The job is challenging, as we're constantly growing and starting new programs. My favorite part of the job is also the hardest, getting to develop these programs into successful ventures, while working with the staff on the ground who take care of each customer and their vehicle, personally.
Our sales team and installers take a lot of pride in their work, and another great part of my day is seeing the customer reviews that flood in complimenting our sales team and installers on a job well done. We're not just adding bass to vehicles, but we're making vehicles safer AND more fun.
Diversely talented co-workers, challenging work, fun events
Sometimes long hours, very fast-paced (sometimes having a whirlwind effect)
Are you driving around without window tint? Your car is not a fish bowl! Let's get you some privacy and lots of heat rejection. You'll love it!
We spend a ton of time in our cars these days. It's time to make that ride a bit easier with a Carplay or Android Auto receiver. More info.
Short on cash? No problem – Use Progressive Leasing's Lease-to-Own with no credit needed. . Get the system you really want!
Keep your car cool in the summer & warm in the winter before you get in. We have remote car starters that work from miles away!
Special thanks to our associates for sending in install images!
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Inspired? Call James Reynolds at (314) 735-0885
Frequently purchased items listed below:
Sounds reviews custom
.True Trance Sounds V1 for Korg Prologue (50 Custom Sounds)
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